Gaya APA

DUTTA, S., MANZONI, J. (1999). PROCESS RE-ENGINEERING, ORGANIZATIONAL CHANGE AND PERFORMANCE IMPROVEMENT . New York: MC GRAW HILL.

Gaya MLA

DUTTA, SOUMITRA., MANZONI, JEAN-FRANCOIS. "PROCESS RE-ENGINEERING, ORGANIZATIONAL CHANGE AND PERFORMANCE IMPROVEMENT". New York: MC GRAW HILL, 1999. Text.